TERMS & CONDITIONS – TURN THE CROCS CLUB WHEEL.

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the Terms and Conditions. In the event of a conflict, these Terms and Conditions take precedence. Please retain a copy for your information.

1. THE PROMOTER Crocs Europe B.V, Planeetbaan 4, 2132 HZ Hoofddorp, The Netherlands.

2. WHO CAN ENTER: This prize promotion (the "Promotion") is open to Crocs Club members who are UK residents (England, Wales, Scotland and Northern Ireland) aged 18 years or over at the time of entry, excluding employees of the Promoter and their immediate families, the Promoter's agents, third parties or any other person professionally connected with the Promotion and their immediate families (spouse, parent, child, sibling, grandparent and/or "step" family living in the same household).

3. Internet access required. Participants must have internet access to enter the Promotion. The participant is reminded to get the owner's permission before using a computer, device and/or internet-access which is not owned or paid for by the entrant to enter the Promotion. The Promoter will not be liable for any internet or mobile connection, or other charges incurred in entering the Promotion.

4. No purchase necessary.

5. PROMOTIONAL PERIOD

a. The promotion opens at 13:00 on 13th May 2024 (the “Opening Date”) and will end at 23:59 on 31st July 2024 (the “Closing Date”).

6. HOW TO ENTER:

a. To enter go to https://prizes.crocs.co.uk

I. Enter your full name, address details, valid email address and mobile phone number.

II. Press the TURN THE WHEEL button. The wheel will land on either a Win section or black section.

b. Only one (1) entry per member per month. For the avoidance of doubt, a member can enter once in May, once in June and once in July to a maximum of three (3) times total during the Promotional Period.

c. Any participant using multiple details (multiple email addresses and/or multiple identities) to access the Promotion will be disqualified and any prize will be void. The Promoter reserves the right to determine, in its sole and absolute discretion, whether a participant has already submitted an entry or met the monthly entry limit and to disqualify any subsequent entries or prize claims.

d. Proof of sending will not be accepted as proof of delivery or receipt of entry. Incomplete, illegal, misdirected or entries received outside of the applicable Promotion Period will not be accepted, and you will not be entered into the Promotion. No responsibility can be accepted for entries that are incomplete, lost due to technical reasons, corrupted, delayed or not received for whatsoever reason.

7. WINNER SELECTION

a. Before the Opening Date, an independent third party will randomly select guaranteed winning moments (day, hour, minute and second) during the Promotional Period and randomly order 60 Classic Clogs with Jibbitz™ in May, 120x Classic Clogs with Jibbitz™ in June, 120x Classic Clogs with Jibbitz™ in July and 1 x £1,000 Travelcard by Inspire e-Gift Card in May, 1x in £1,000 Travelcard by Inspire e-Gift Cards in June, 1x in £1,000 Travelcard by Inspire e-Gift Cards in July303 prizes total.

b. If your time of entry (when you press the TURN THE WHEEL button) matches a winning moment you will be awarded the prize randomly pre-allocated to that moment.

c. In the event that two entries are received at the same time, the entry processed by the server first will be the winning entry. 

d. In the event that no one enters at the winning moment, that prize will remain available until the next entry.

e. All prizes will be won.

8. THE PRIZES

There are 300x Crocs Classic Clogs with a Jibbitz™ pack prizes available to be won during the Promotional Period in total, and 3x £1,000 Travelcard by Inspire e-Gift Cards to be won during the Promotional Period in total (303 prizes in total across the Promotional Period). The prize pool is split as follows:

i. May

60 x pairs of Crocs Classic Clogs with a Jibbitz™ pack.

Each winner can choose their Crocs Classic Clog size and colour and one Jibbitz™ pack from either Trendy Jewelry 5 Pack, Food Please 5 pack, Off Court 5 Pack, Outer Space 5 Pack or Fun Eraser 5 Pack

1 x £1,000 Travelcard by Inspire e-Gift Card.

ii. June

120 x pairs of Crocs Classic Clogs with a Jibbitz™ pack.

Each winner can choose their Crocs Classic Clog size and colour and one Jibbitz™ pack from either Trendy Jewelry 5 Pack, Food Please 5 pack, Off Court 5 Pack, Outer Space 5 Pack or Fun Eraser 5 Pack.

1 x £1,000 Travelcard by Inspire e-Gift Card.

iii. July

120 x pairs of Crocs Classic Clogs with a Jibbitz™ pack.

Each winner can choose their Crocs Classic Clog size and colour and one Jibbitz™ pack from either Trendy Jewelry 5 Pack, Food Please 5 pack, Off Court 5 Pack, Outer Space 5 Pack or Fun Eraser 5 Pack.

1x £1,000 Travelcard by Inspire e-Gift Card.

b. Prizes are not transferable, they cannot be resold, and there are no cash or alternative prizes, in whole or part. The prize must be accepted as offered by the named winner(s).

c. The Promoter reserves the right to replace a prize with an alternative prize of equal or higher value if circumstances beyond the Promoter’s control makes it necessary to do so.

d. Max 1 Crocs Classic Clogs with Jibbitz™ pack prize and 1x Travelcard by Inspire e-Gift Card per member total.

e. Travelcard by Inspire e-Gift Card terms: The e-Gift Card is redeemed at www.travelbyinspire.co.uk. Travel must be booked with Inspire, an ABTA and ATOL licensed agency. e-Gift Card can be used as a form of payment using the methods shown on the e- Gift Card for new travel bookings sold by Inspire only and cannot be used in conjunction with any other travel provider, travel voucher or promotion. Standalone Flight, Cruise, Eurotunnel, or Ferry products may be booked when using e-Gift Card as a form of payment but may attract a booking fee which will be advised at the time of booking. e-Gift Card can only be redeemed on new bookings and cannot be exchanged for cash or used to pay any other products, outstanding balances on an existing booking or to buy another Gift Card or e-Gift Card. e-Gift Card is valid for 18 months from the date of issue. The card is not a cheque guarantee, credit, or charge card. The card may not be exchanged for cash or vouchers.

9. WINNER NOTIFICATION AND PRIZE FULFILMENT

a. The TURN THE WHEEL will land on a WIN section and the winner will be notified immediately on screen which prize they have been allocated.

b. Each Crocs Classic Clog and Jibbitz™ pack winners will receive an email within 14 working days of their win. Each winner will be asked to reply to the email with the following details:

Their Crocs Classic Clog size
A first and second choice of colour, and
Their first and second choice of Jibbitz™ pack.

Each winner has 14 days to reply with the required details. Once winner has emailed their choice, no further changes to their selection can be made.

c. In the event that the selected size does not fit, the winner can return their prize Crocs to exchange for a different size. Sizing subject to availability. Prize Crocs cannot be returned for a refund, cash alternative, or different product.

d. Winners who do not respond within 7 days, will be emailed again and given a further 7 days to respond. If contact cannot be made, or the prize is not claimed, within 14 days of the initial prize notification date, prize entitlement will be withdrawn, and the prize will be allocated to a new winner during the Mop Up Draw (see clause 15).

e. The prize will be delivered to the address inputted at the time of entry within 28 days of providing Crocs Classic Clog and Jibbitz™ choice.

f. Each Travelcard by Inspire winner will receive an email within 14 working days of their win to their email address inputted at the time of entry with their £1,000 Travelcard by Inspire e-gift card.

g. It is the responsibility of participants to provide their correct, up-to-date details when entering the Prize Promotion. The Promoter cannot be held responsible for participants failing to supply accurate information which subsequently affects prize arrangement.

10. OFFER CODE FOR NON-WINNERS

a. The TURN THE WHEEL will land on a black section and the entrant will be notified immediately on screen that they have been allocated a 15% discount code.

b. The discount code is valid until 30th August 2024. The discount code is unique and is for one-time use only.

c. The discount code is valid on all products purchased only at crocs.co.uk. Enter your unique valid code during the Order Review to receive the discount. Valid for online purchases only. Not valid for use with Collaboration products. Cannot be used in combination with any other promotion. Valid while stocks last. Not valid on previous purchases. Other restrictions may apply.

11. LIMITATION OF LIABILITY

Insofar as is permitted by law, the Promoter and its agents will not in any circumstances be responsible or liable to compensate participants for any losses that may be incurred as a result of entering the Promotion and the Promoter does not accept any liability for any loss or damage whatsoever occurring as a result of a winner's entry or acceptance of a prize. Nothing in these Terms and Conditions shall limit the Promoter's liability for death or injury to a prize winner caused by the negligence of the Promoter or its agents.

12. DATA PROTECTION

a. Any personal information that participants share with the Promoter will be kept secure and only used in line with these Terms and Conditions and the Promoter's privacy policy. By entering the promotion, participants agree that their information may be used by the Promoter to administer the promotion. Participants' personal data will be used and will be held in accordance with the Promoter's Privacy Policy, which is available here: https://www.crocs.co.uk/customer-service/privacy-policy.html.

b. The surname and county of winners will be made available to anyone who requests it by emailing crocshelp@prizeology.com by 30th August 2024. Participants may request their surname and county is not published in the event they win by emailing crocs@prizeology.com before the Closing Date. However, the Promoter shall provide the surname and county of the winner to competent authorities upon request from such competent authorities (including the Advertising Standards Authority).

GENERAL

13. Promoter's decision is final and binding in relation to all matters relating to the Promotion. No correspondence will be entered into.

14. By entering this Promotion, you agree to be bound by these Terms and Conditions.

15. Any unclaimed, or withheld prizes, from the Promotional Period will be put into a random prize draw ("Mop Up Draw") of all eligible participants within 28 days of the Closing date. Winners will be sent an email to the email address used at the point of entry.

16. Winners may be asked to take part in reasonable publicity without payment. Such publicity may include, without limitation, using a winner's name and, if relevant, their image and any statements made by them concerning the Promotion and the prizes won as part of the Promotion.

17. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries or via third parties or syndicates, entries by macros or other automated means and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified. If it becomes apparent that a participant is using a computer(s) or multiple aliases to access the promotion, for example, the use of 'script', 'brute force', masking their identity by manipulating IP addresses, using multiple email addresses or postal addresses, using identities other than their own or any other automated means to increase that participant's entries, acting fraudulently or dishonestly in the opinion of the Promoter, that person's entries will be disqualified, and any prize will be void.

18. The Promoter reserves the right, at its sole discretion, to eliminate or disqualify any entries or participants that it regards as being in breach of these Terms and Conditions or the spirit of the Promotion. Those who try to circumvent the entry process and/or entry instructions by any method, will be disqualified and any prize awarded will be void.

19. The Promoter reserves the right to verify winners and ask for proof of full name, age and address before a prize can be dispatched and to withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions. Proof of identity and address must match address details provided at the point of entry.

20. The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this Promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any participants or third parties but will use all reasonable endeavours to avoid consumer disappointment. Such circumstances include, but are not limited to: industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the Promoter.

21. The Promoter accepts no responsibility for system errors or other issues that may result in disruption to winner notifications or prizes. The Promoter or its agencies will not be responsible for the entries that are not included in the draw erroneously, including any such failure which is within the control of The Promoter or its agencies.

22. If any clause or provision of these Terms and Conditions is declared by a court to be illegal, invalid or unenforceable, this declaration shall not affect the validity and enforceability of any other clause or provision within.

23. These Terms and Conditions shall be governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction in relation to any dispute concerning them.